Leave the network operation in registration of biometric passports, as well as registration of a pension - for 70 per cent of pensioners beginners. Reflect the change of name after marriage in all documents will allow for a single click. Portal users will warn of emerging their rights, expiration driver's license, passport, and so on. This told reporters Deputy Minister of Communications and Mass Communications Alexey Kozyrev.
On Wednesday, the 10 millionth user of the portal of public services are registered in the system. At the end of 2013 users of the portal was 7 million. Last year, through the portal received 14 million applications. And through interagency electronic interaction, which is the basis of the portal, it takes about 2 billion queries. If they print, the length of the paper will be 200 kilometers. In this system, electronic documents exchanged between 9000 authorities.
But here's the problem: many state services on the portal, "decorative" buttons, suitable for departmental reporting, but useless for users who shared his experiences director of the Center for IT research and expertise RANHiGS Michael Braude-Zolotarev. That is, like the service is provided in electronic form, you can fill out an application and send it, but then it will not work. If, after these exercises do not guess you need to get to the agencies and go through the same procedure, but with queues and papers. On inherently inefficient button on the portal you need to put a "cap", the expert said.
Instead of increasing the number of options on the portal of the Ministry of Communications of public services is going to work on the quality of the most popular services. For example, now when you make a passport can be photographed, apply through the portal, but still have twice come to the FMS: to make another picture for biometric document, remove fingerprints and submit a receipt for payment of the fee. And then to pick up the passport. During 2015 the Ministry of Communications wants to establish payment of fees directly from the portal and convince gosuslugi.ru FMS take softcopy, the photographs and the "fingers", made in a conventional studio. If this will happen, life will sparkle with bright colors. You will need to come only once - for confirmation of data and produce the final document. And not in a gloomy office FMS, and friendly multi-purpose center.
In the Ministry of Communications and worked another important innovation. Now the debtor at the border will not be released, even if it is to settle the debt at the airport - from the time of payment to the removal of restrictions on leaving passes 20-30 days. For this to happen instantaneously, information systems, FMS, and FSB border guard service of bailiffs merged into one - the same for 2015.
Will apply and the "package" principle in government services - for example, by changing the names at a time can get a whole set of updated documents. In Russia every year is from 600 to 800 thousand marriages involving a change of the name of one of the spouses.
A new approach to payment of fines traffic police tested in the Moscow region. Now Inspectorate notifies the irregularities recorded cameras, by registered letter. It's a long and not very reliable way, and it directly affects the collection of fines. You can continue this conversation in electronic form, I'm sure Alexey Kozyrev. Motorists will be offered to enroll to receive such notices and payments by "Personal Account" portal of public services. The mechanism will be needed: in the State Duma a bill lowering fines doubled for those who will pay them for 10 days.
No less important is properly inform people about how to get this or that document, said Michael Braude-Zolotarev. According to him, the right is only 25-50 per cent of the public official information about it. And not enough to publish the regulations - still understand them is impossible, they are also largely obsolete, and besides them unwritten administrative tradition. Therefore, we need a simple and clear instructions: where to go, what documents to collect what "fork" and the subtleties of human await at every stage of interaction with the authorities.
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